Who is responsible
mindact LLC, a limited liability company registered in Florida, United States, is the controller of the personal data described here. 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States. Email: [email protected]
What we collect
Information you give us: your name, email address, phone number where you provide one, country, assessment responses, booking and registration details, billing details, and the content of messages you send us.
Information collected automatically: IP address, device and browser type, pages visited, time on page, referring website, and cookie data where you have consented to it.
Where a field is marked required, we need it to provide what you asked for. Optional fields are marked as such.
How we use your information
| Activity | Data | Purpose | Legal basis | Retention |
|---|---|---|---|---|
| Website visit | IP, device, usage | Operate and secure the site | Legitimate interests | Up to 12 months |
| Registration forms | Name, email, registration details | Manage your registration and send related messages | Steps taken at your request | 24 months after last contact |
| Newsletter | Name, email, engagement | Send the updates you subscribed to | Consent | Until you unsubscribe |
| Calendar booking | Name, email, phone, booking details | Schedule and manage the appointment | Steps taken at your request | 24 months |
| Assessment | Responses, name, email, result | Generate and deliver your Capacity Profile | Steps taken at your request | Until you object, max 24 months without purchase |
| Purchase and payment | Name, billing data, order details | Process the purchase and manage billing | Contract; legal obligation | For the period required by applicable tax, accounting and legal obligations |
| Program and community | Account data, participation, posts | Provide what you purchased | Contract | Access period, then up to 12 months |
| Recordings | Session recording, participation | Make sessions available to participants and improve programs | Contract or legitimate interests; consent where required | Stated access period, then up to 12 months |
| Email marketing | Name, email, engagement | Send offers and invitations | Consent | Until you unsubscribe |
| WhatsApp marketing | Phone number, messages | Send updates you opted into | Consent | Until you opt out |
| Cookies and advertising | Cookie IDs, usage events | Measure, improve and advertise | Consent | Up to 14 months |
| Support | Your message and contact details | Answer your question | Contract or legitimate interests | 24 months |
| Consent and contract records | Timestamp, wording shown, choice | Demonstrate consent and contract terms | Legal obligation | For the period required by applicable legal obligations |
Who receives your information
We share personal data only with providers who help us operate, and only as far as they need it: CRM, scheduling and communication service providers; website and community hosting providers; payment processors; video conferencing providers; analytics and advertising providers; professional advisers; and authorities where legally required. Specific analytics and advertising providers are named in the cookie settings panel. A current list of our other providers is available on request. We do not sell your personal information.
International transfers
mindact is based in the United States, and some of our service providers are located in the United States or other countries outside the European Economic Area. Where applicable, these transfers are protected by an adequacy decision of the European Commission or by the European Commission’s Standard Contractual Clauses. You may contact us for information about the safeguards used for a particular provider or to request a copy of the relevant safeguards.
Cookies
Necessary cookies keep the site working and are always active. Analytics, advertising and functional cookies are switched off until you accept them. When you first visit you can Accept All, Reject All, or Manage Preferences — rejecting is exactly as easy as accepting. You can change or withdraw your choice at any time through the Cookie Settings link in our footer, where the panel lists every cookie in use with its provider, purpose and duration. You can also block or delete cookies in your browser; some parts of the site may then stop working.
Marketing
We send marketing email only where you asked for it, and every marketing email has an unsubscribe link. WhatsApp is separate: if you opted in, reply STOP to stop. Opting out of one channel does not affect the other, and neither affects messages we need to send you about something you booked or purchased.
Your rights
You may request access to your data, correct it, delete it, restrict or object to processing, withdraw consent, and receive your data in a portable format. Email [email protected]. We respond within one month and may need to verify your identity first. Withdrawing consent does not affect processing that already took place. If you are in the EEA you can also complain to your local data protection authority.
Security, children and changes
We use appropriate technical and organisational measures to protect your information, including access controls and encrypted connections. No system connected to the internet can be made completely secure.
Our services are for adults aged 18 and over. We do not knowingly collect information from children.
We may update this policy. The current version is always on this page with its date and version identifier.